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ElectricSpins Privacy Policy

At Electric Spins, we are committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use the Electric Spins online casino at electricspins.com. By registering an account and using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully so you are fully informed about how your data is handled.

Who We Are

ElectricSpins is operated by Broadway Gaming Ireland DF Limited, part of the Broadway Gaming Group, registered in the Republic of Ireland. We hold a licence issued by the UK Gambling Commission (account number 58267), which means we are legally required to handle your personal data in full compliance with applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018. As your data controller, we take that responsibility seriously.

What Information We Collect

When you register and use the Electric Spins casino, we may collect the following categories of personal data:

  • Your full name, date of birth, and contact details, including your email address and phone number
  • Your billing address and proof of identity documents submitted during our verification process
  • Your payment information, including debit card details (Visa/Mastercard), PayPal account data, and Apple Pay credentials
  • Your gaming activity, including deposits, withdrawals, bet history, and session duration
  • Technical data such as your IP address, browser type, device identifiers, and operating system
  • Communications you send us via live chat or our support email at support@bgdfbrands.com
  • Your Electric Spins login credentials and account preferences

We collect this information directly from you when you register, make deposits or withdrawals, contact customer support, or interact with our platform in any way.

How We Use Your Information

At ElectricSpins, we use your personal data for the following legitimate purposes:

  • To create and manage your Electric Spins account and verify your identity
  • To process your deposits and withdrawals in GBP or EUR through accepted payment methods
  • To comply with our legal obligations under our UK Gambling Commission licence, including anti-money laundering checks and responsible gambling requirements
  • To communicate important account-related information, including Electric Spins bonus details, promotional offers, and changes to our terms and conditions
  • To administer our loyalty programme, including Electric Spins Points earned on Instant Games, daily free spins, and monthly cashback rewards
  • To improve the performance and functionality of the Electric Spins mobile app and desktop platform
  • To detect and prevent fraud, problem gambling, and other potentially harmful behaviour
  • To respond to your queries through our 24/7 live chat or email support

Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract performance: We need your data to provide our services and manage your account
  • Legal obligation: We are required to collect and retain certain data under UK gambling regulations and financial compliance rules
  • Legitimate interests: We use data to improve our services, prevent fraud, and ensure platform security
  • Consent: We will ask for your consent where required, such as for certain marketing communications

Cookies and Tracking Technologies

Our Electric Spins casino website uses cookies and similar tracking technologies to improve your browsing experience, remember your Electric Spins login details, and analyse how players interact with our platform. These cookies help us understand usage patterns and optimise the Electric Spins casino app and desktop experience for all users.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Electric Spins platform. For full details, please refer to our separate Cookie Policy.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • With our payment processors (Visa, Mastercard, PayPal, Apple Pay) to handle your transactions securely
  • With game providers on the Dragonfish network, including IGT, NetEnt, Eyecon, NextGen Gaming, and Microgaming, to facilitate gameplay
  • With regulatory authorities, including the UK Gambling Commission, when required by law
  • With identity verification and fraud prevention services as part of our compliance obligations
  • With other companies within the Broadway Gaming Group where necessary for operational purposes

All third parties with whom we share your data are required to handle it securely and in accordance with applicable data protection law.

Data Retention

We retain your personal data for as long as your Electric Spins account remains active and for a period thereafter as required by law. Under UK gambling and financial regulations, we are typically required to keep certain records for a minimum of five years following account closure. When your data is no longer needed, we will securely delete or anonymise it.

Your Rights

As a user of the ElectricSpins platform and a data subject under UK GDPR, you have the following rights:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request erasure of your data, where legally permissible
  • The right to object to or restrict how we process your data in certain circumstances
  • The right to data portability — to receive your data in a structured, machine-readable format
  • The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at support@bgdfbrands.com. We will respond to all requests within the timeframes required by applicable law.

Security of Your Data

We at ElectricSpins take the security of your personal information very seriously. We use industry-standard encryption and security measures to protect your data from unauthorised access, loss, or misuse. Our Electric Spins withdrawal time and payment processes are handled through secure, encrypted channels at all times. Despite our best efforts, no method of transmission over the internet is entirely risk-free, and we cannot guarantee absolute security.

Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take immediate steps to delete that information and close the relevant account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will notify you via your registered email address or through a notice on the Electric Spins platform. We encourage you to check this page periodically to stay informed. Your continued use of our services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our support team at support@bgdfbrands.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

Content updated: July 13, 2026